Your patients left reviews. We'll answer every one.
Privacy-safe replies to all your unanswered Google reviews, written in 48 hours. Flat $197. You approve every word.
Everyone here was so patient and kind. They explained everything before starting and I never felt rushed. Highly recommend!
Thank you so much, Jordan. Taking the time to explain things and never rushing anyone is exactly what our team cares about. We truly appreciate your kind words.
Why most practices leave reviews unanswered
Future patients notice silence. But a friendly reply from a healthcare office can accidentally confirm that the reviewer is a patient, so many practices say nothing at all.
"Thanks Jordan! So glad your crown feels great, and see you at your next cleaning!"
Confirms Jordan is a patient and mentions treatment details in public.
"Thank you so much, Jordan. Taking the time to explain things and never rushing anyone is exactly what our team cares about."
Warm and personal, and it never confirms who is a patient or what care they received.
How it works
No calls, no software to learn, and no Google password.
- Say yesReply "YES" to our email, or use the button on this page.
- Pay the invoiceA $197 PayPal invoice arrives by email.
- Get your repliesWithin 48 hours: a reply for every unanswered review, 5 templates for future ones, and your profile audit.
- Approve and postPost them yourself, or add us as a Manager on your Google profile and we'll post the ones you approve.
Included: a one-page Google Business Profile audit
Replies are only part of what a future patient sees on Google. With every order, we also check your public profile and send a one-page report showing what's working, what's missing, and the 3 fixes that will help most.
What we check
- Business categories, so you show up for the right searches
- Hours, including holiday hours
- Phone number, website, and appointment link
- Business description and services list
- Photos: how many, how recent, and what's missing
- Reviews: your rating, reply rate, how often new reviews arrive, and themes patients mention most
Every item is marked as good, needs attention, or missing. We make no changes to your profile; the fixes are yours to make, or we can walk your team through them by email.
- A reply written for every unanswered Google review on your profile
- 5 reply templates your team can reuse for new reviews
- A one-page Google Business Profile audit with your top 3 fixes
- Delivered by email within 48 hours of payment
- Nothing is posted until you approve it
Want new reviews answered as they come in? Ongoing replies are $49.95 a month, answered within 24 hours. Cancel anytime.
Questions
Do you need my Google password?
Never. You can post the replies yourself, or add us as a Manager on your Google Business Profile, which you can remove at any time.
Do you write or buy reviews?
No. We only reply to genuine reviews your practice has already received. Writing, buying, or rewarding reviews breaks Google's policies, and we don't do it.
What is the profile audit?
A one-page report on your public Google Business Profile, included with every order. We check your categories, hours, contact links, description, services, photos, and reviews, mark each one as good, needs attention, or missing, and list the 3 fixes that will help most. It only uses what's publicly visible, so we don't need access to your account.
Do you need any patient information?
No. We only work from the public text of your Google reviews. Please don't send us patient records or other private health information.
What about negative reviews?
Those get a calm, professional reply that acknowledges the feedback and invites the person to contact your office directly, without discussing any details in public.
Will this improve our ranking?
We don't promise ranking changes. What replies do is show future patients that your practice listens, which is often the deciding factor when they compare offices.